Virtual HQ Events
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Save the date! Our next online meetup will be on Thursday, February 13th, @ 12:00 PM EST (New York) / 9:00 AM PST (Los Angeles) / 5:00 PM GMT (London)
IT Service Management (ITSM), Enterprise Service Management (ESM), and IT Asset Management (ITAM) are hot topics in the Atlassian ecosystem, and Atlassian's relevant solutions, Jira Service Management (JSM) and Opsgenie (OG) are coming together to create a 'new & improved' solution for Atlassian customers. So, we decided to create a new ACE chapter for those of us who care about these topics.
Unlike most ACE chapters, ITSM/ESM Masters is not aligned with a particular city. Its focus is on creating exceptional ITSM, ESM, and ITAM solutions with JSM, and our meetings will be virtual.
Initially focused on European and North American time zones, with plans to expand over time, this ACE is for anyone and everyone who wants to learn from their JSM peers, Atlassians from the JSM team, and others in and around the Atlassian ecosystem.
Join the group to be in the service management loop!
20 mars 2025
ACE virtual event
A Retrospective: Atlassian Connect - High-Velocity Service Management | Introducing JSM Playbooks
In 2nd half of February and the 1st half of March, Atlassian is hitting the road to deliver day-long, in-person events focused on AI for service management. In this ITSM/ESM Masters meetup, we'll summarize our key takeaways. Plus, we'll introduce everyone to Atlassian Playbooks for Jira Service Management.
27 mars 2025
ACE virtual event
Rocket City & Nashville Atlassian User Group Virtual Event
Joint user group virtual event with the Nashville Chapter. Our speaker, David Grizzell, the Nashville Chapter Group Leader.
