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SAVE THE DATE: May 16th - Team '24 @ Tallinn

May 16, 2024, 7:00 AM – 2:00 PM (UTC)

Tallinn

Team '24 is about teamwork innovation—advancing the way people work together with deep human insight and breakthrough technology. Join the Tallinn ACE chapter as we highlight exciting updates from the annual flagship event and learn real-world best practices powering up teams across the world.

82 RSVPs

CommunityTeam 24
In-person event

About this event

Join us for our very own Team '24 CLC right here in Tallinn. Just like the main event, we'll be diving into exciting updates and real-world best practices that are revolutionizing teamwork. From the power of alignment with Jira and Confluence to elevating your service game with Jira Service Management, we've got a packed agenda designed to inspire and empower. And don't forget to join us for our networking session—a fantastic opportunity to connect with fellow innovators, share insights, and build lasting relationships. See you there for a day filled with learning, networking, and fun!


We have 10 Atlassian University vouchers for free certification exams to give out! 

To win:

- RSVP and share the event in LinkedIn

- @mention LinkedIn page Tallinn Atlassian Community Events before 16th of May

- Attend the event

About the event

Team '24 is about teamwork innovation—advancing the way people work together with deep human insight and breakthrough technology. Join the Tallinn ACE chapter as we highlight exciting updates from the annual flagship event and learn real-world best practices powering up teams across the world.

The Power of Alignment: A Journey with Jira and Confluence

Nick Thulin (Atlassian) 

Team 24 - Automation, Integration and Customisation trends with Scriptrunner

Bobby Bailey (Scriptrunner)

A round up of all the big confluence-related announcements at Team 24

(Gliffy)

Elevate Your Service Game: Next-Level Customisations for Jira Service Management

Grazyna Kaszkur (Atlassian)

Speakers

  • Bobby Bailey

    Adaptavist

  • Grazyna Kaszkur

    Atlassian

    Product Manager, Forge

  • Nick Thulin

    Atlassian

    Engineering Manager, Customer Learning

Moderator

  • Kerli Suve

    Atlassian Community

    Community Leader

When

When

Thursday, May 16, 2024
7:00 AM – 2:00 PM (UTC)

Where

Where

Tallink Spa & Conference Hotel
11a Sadama
Tallinn, 10111

Agenda

7:00 AM
Welcome with coffee & snacks
Kick off the event with a warm welcome and a chance to mingle over coffee and snacks. Whether you're a seasoned attendee or new to the ACE event, this is the perfect opportunity to fuel up, catch up with old friends, and make new connections before diving into the day's agenda. Plus, be sure to grab some of the amazing swag Atlassian & Marketplace Partners are sharing out! From desk mats to stickers, pens, phone grips, webcam covers, and even T-shirts, there's something for everyone to take home as a token of appreciation for being part of this exciting event.
7:30 AM
Opening Remarks and Welcome
Join us as we set the tone for the day ahead, highlighting the significance of the ACE event and expressing gratitude to all attendees, speakers, and sponsors. Get inspired and energized for a day filled with insightful discussions, valuable connections, and memorable experiences.
7:45 AM
The Power of Alignment: A Journey with Jira and Confluence
Learn how Atlassian’s product, design, and engineering teams found alignment by shifting team culture and utilizing Jira Product Discovery, Jira Software, and Confluence to build a better intake, design, and development process.
8:15 AM
Team 24 - Automation, Integration and Customisation trends with Scriptrunner
Fresh from Team 24, we take a look at the user trends discovered on the show floor, to see what Atlassian users are automating, customising and integrating to make their business more effective, and how they are achieving this with ScriptRunner. Speaker: Bobby Bailey (ScriptRunner)
8:45 AM
Surprise Activity
9:30 AM
Lunch
Head downstairs to the first floor and indulge in a delicious lunch at NERO restaurant. Recharge and refuel with a variety of culinary delights while networking with fellow attendees and speakers. Take this opportunity to relax and unwind before diving back into the afternoon sessions.
10:30 AM
Overview of Team '24 Announcements
Join us for an exciting session as we unveil the latest updates and announcements from Team 24. Don't miss out on this opportunity to stay informed and engaged with Team 24's journey towards success.
10:45 AM
Elevate Your Service Game: Next-Level Customisations for Jira Service Management
Are you looking to elevate your service management game to new heights? What if your service desk customers could resolve problems without raising a ticket using available self-service options? What if you could speed up agent workflows using automation to reduce resolution time and free up your team? What if you could make data-driven decisions to enhance your service delivery? Well it turns out, you can! Atlassian’s Forge platform allows you to develop rich customisations and automations with just a few lines of JavaScript. In this session, we’ll show you how to extend the customer portal experience, programmatically analyse tickets using the API, and provide a broad overview of the extensibility opportunities in Jira Service Management. Though this presentation will involve code, Forge is a “low code” platform accessible to any technical team member familiar with JavaScript. Whether you aim to enhance your organisational workflows or improve customer service, this talk will equip you with the insights and tools needed to turn your ideas into reality using Forge. Key Takeaways Attendees will walk away with: - an understanding of how Forge can be used to enhance Jira Service Management - the skills and resources to get started building Forge apps - some practical ideas for improving your service operations
11:15 AM
A round up of all the big confluence-related announcements at Team 24
11:45 AM
Surprise Activity
12:30 PM
Grand Finale with drinks & Networking
Wrap up the event with a casual networking session over drinks. Use this time to connect with fellow attendees, exchange contacts, and discuss key takeaways from the day. Enjoy the relaxed atmosphere as you build new relationships and strengthen existing ones. Cheers to a successful ACE event!

Community Leaders

  • Kerli Suve

    Community Leader

  • Elis Augasmägi

    Estonian Business and Innovation Agency

    Community Leader

Global sponsor

Atlassian logo

Atlassian

Sponsors

Trinidad Wiseman logo

Trinidad Wiseman

ScriptRunner logo

ScriptRunner

Stiltsoft logo

Stiltsoft

Gliffy by Perforce logo

Gliffy by Perforce

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