AI is now at the heart of everything that is going on in the world today, so it is no wonder that JSM is getting a BOOST through this means as well.
Customer Satisfaction is seeing better performance now thanks to AI, and Ulrich is going to give us a great demo and lead a discussion around AI, that will get us all thinking about not only JSM but also our overall ITSM strategies, and what role AI has to play in that!
Izymes
After abandoning his childhood dream of becoming a forest warden Ulrich got into more practical things and finished a Masters degree in electrical engineering at TU Dresden, Germany. He applied his new-found passion for digital signal processing and joined a mobile phone software startup in Munich in 1997. When it was time to reinvent himself again Ulrich settled in Australia and started as a sup…
ACE Rotterdam
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