How do extremely smart and clever teams, under huge pressure, and suffering from constant budget & scope creep, manage to achieve great productivity and still deliver epic customer service? Answer: they don't! That's why, when working for PTC, the industry leader in Augmented Reality R&D Technology, Fun Man Andy sat down and re-wrote the book on how to approach customer service, the flows between JSM and Jira, and how, by using clever diagramming, managed to improve Jira Productivity, change lead-times of months into days. And the solution, will surprise you!!

Time to get some food & drinks on the table and discuss topics with other users/ Atlassians.

Your initial interactions with a new team member can set the tone for your future collaboration. That's why it's crucial to have a seamless onboarding and procurement process in place. Many successful companies turn to Jira Service Management to set up these processes in a user-friendly, standardized, and easy-to-maintain manner. But Jira Service Management offers even more untapped potential. With the right integrations, you can supercharge your processes. Join us as we unveil how to streamline your onboarding and procurement processes using Jira Service Management and Jira Assets. Discover how Shoppie by Caelor, seamlessly integrated with Jira Assets, can transform your JSM experience. Shoppie offers an intuitive web shop, making browsing and procurement a breeze. It's time to elevate your onboarding and procurement experience. Let's get started!

"🚀 Ready for a challenge? Join Phil Fox as he takes you on a lightning-fast journey to create a fully functional JSM (Jira Service Management) portal in just 20 minutes! Learn the secrets to streamline your workflow and enhance customer service with this quick and efficient tutorial. Get your stopwatch ready - it's time to level up your service management game!"

Some time to discuss and chat with the presenters, Atlassian staf and get food and drinks