Hello Community,

Field Extractor for Jira (FEJ) addon : 

1.Auto populate Custom Fields based on Comments
2.Define patterns at Project/ Issue Type/ CFs Levels
3.Manage all your Patterns in one place

Automating your service requests and incident responses in Jira Cloud:

Cesium Ops is a SaaS workflow orchestration system that allows you to write scripts in any scripting language and run them inside your infrastructure. Cesium Ops has a plugin available for Jira that allows you to hook your scripts up execute in response to Jira events like Issue Create and Update. You can use this to automatically handle service requests and speed up your incident response with your favorite scripts.