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Hybrid Event: GEN AI + JSM - the next frontier in IT support automation

Dec 9, 2023, 4:30 – 8:30 AM

Hello Atlassian Community Members, ACE Bangalore is excited to invite you to the exciting In-person event "GEN AI + JSM - the next frontier in IT support automation " in collaboration with Troopr. This is a Hybrid event and will also be available online if you cannot make it personally. Sign-up today


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About this event

Hello Atlassian Community Members,

ACE Bangalore is delighted to invite you to our in-person event "GEN AI + JSM - the next frontier in IT support automation". This event is going to be a hybrid extravaganza, with online options available for those who cannot join us in person. For people joining us In-person, you can interact with speakers, Leaders & SMEs. 

Let us go through the latest and most innovative enhancements to JSM, transforming it into an intelligent automation platform for every team.

We'll explore the upcoming enhancements that lets you work smarter with AI, new generative AI capabilities, built natively into JSM. Discover how JSM leverages native AI capabilities to accelerate productivity and helps teams track work in the flow of collaboration.

We’ll also explore the possibilities for IT teams to make the most of Gen AI. Discover how you can maximize automatic resolution of support requests without compromising employee experience. 

Please note that this is a limited-seat event, so we kindly request that you RSVP only if you are planning to physically join us. But don't worry if you can't make it in person, as you can still join us remotely and enjoy the event at your convenience.

Here's a sneak peek at the topics we'll be covering:

  • Introduction to Atlassian Community
  • GEN AI + JSM - the next frontier in IT support automation

Join us for an enriching experience packed with valuable knowledge sharing, best practices, exciting giveaways, and unparalleled networking opportunities with Atlassian Partners, industry leaders, and subject matter experts (SMEs). You won't want to miss it!

Please choose the appropriate RSVP type based on your attendance preference. If you will be attending virtually, please select the "Remote Participant" RSVP type. If you plan to attend in person, please make sure you are able to do so, as we have limited seating available for in-person attendance.


  • Rajesh Shanmugam

    Founder & CEO


Event Registration
Ice Breaker Session
Introduction to Atlassian Community
GEN AI + JSM - the next frontier in IT support automation
Atlassian Community Photo Session
Networking & Lunch

Community Leaders

  • Vishnukumar Vasudevan

    KPMG Global Services

    Atlassian Community Leader

  • Sandesi Nagaraju


    Atlassian Community Leader

  • Girish Shenoy

    MicroGenesis TechSoft Pvt Ltd.

    Community Leader

Contact host

Global sponsor

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Troopr logo


Where Atlassian users meet and share best practices