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Managing customer support contracts in JIRA using Insight and Tempo Timesheets

Sep 30, 2021, 1:30 – 2:30 PM

We all know how difficult it is to manage your customer support contracts in your fingertips. Let's spend some time on how we did it using Insight and Tempo Timesheets Add-on.

60
RSVPs

Data CenterJira Service ManagementJira Software

About this event

We all know how difficult it is to manage your customer support contracts information at your fingertips. Let's spend some time on how we did it using Insight and Tempo Timesheets Add-on.

You will learn how to identify your customer support contracts that are inactive

Alert your customers on whom to contact to reinstate their support warranty when they login to Jira Service Management Portal.

Get timely and periodic alerts when your customers support contract are about to expire or exhaust.

Speaker

  • Angelin Jebapriya

    Microgenesis Techsoft Pvt Ltd

    Software Engineer

Moderator

  • Girish Shenoy

    Microgenesis Techsoft Pvt Ltd

    Head - Technical Services

When

When

Thursday, September 30, 2021
1:30 PM – 2:30 PM UTC

Agenda

1:30 PMAtlassian Updates
1:40 PMManaging customer support contracts in JIRA using Insight and Tempo Timesheets
2:10 PMQ&A

Community Leaders

  • Vishnukumar Vasudevan

    KPMG Global Services

    Atlassian Community Leader

  • Sandesi Nagaraju

    ANZ

    Atlassian Community Leader

  • Girish Shenoy

    MicroGenesis TechSoft Pvt Ltd.

    Community Leader

Contact host

Global sponsor

Atlassian logo

Atlassian

Sponsor

MicroGenesis TechSoft Pvt. Ltd. logo

MicroGenesis TechSoft Pvt. Ltd.

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