We all know how difficult it is to manage your customer support contracts information at your fingertips. Let's spend some time on how we did it using Insight and Tempo Timesheets Add-on.

You will learn how to identify your customer support contracts that are inactive

Alert your customers on whom to contact to reinstate their support warranty when they login to Jira Service Management Portal.

Get timely and periodic alerts when your customers support contract are about to expire or exhaust.