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Managing customer support contracts in JIRA using Insight and Tempo Timesheets

Bangalore
Thu, Sep 30, 2021, 7:00 PM (IST)

60 RSVP'ed

About this event

We all know how difficult it is to manage your customer support contracts information at your fingertips. Let's spend some time on how we did it using Insight and Tempo Timesheets Add-on.

You will learn how to identify your customer support contracts that are inactive

Alert your customers on whom to contact to reinstate their support warranty when they login to Jira Service Management Portal.

Get timely and periodic alerts when your customers support contract are about to expire or exhaust.

Speaker

  • Angelin Jebapriya

    Angelin Jebapriya

    Microgenesis Techsoft Pvt Ltd

    Software Engineer

    Certified Atlassian Administrator and Developer. Groovy Expert & Focused Software Engineer at Microgenesis Techsoft Pvt Ltd

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Moderator

  • Girish Shenoy

    Girish Shenoy

    Microgenesis Techsoft Pvt Ltd

    Head - Technical Services

When

Thursday, Sep 30
7:00 PM - 8:00 PM (IST)

Group Leaders

  • Vishnukumar Vasudevan

    Vishnukumar Vasudevan

    KPMG Global Services

    Atlassian User Group Leader

    View Profile
  • Sandesi Nagaraju

    Sandesi Nagaraju

    ANZ

    Atlassian User Group Leader

    View Profile
  • Fazila Ashraf

    Fazila Ashraf

    Societe Generale

    Atlassian User Group Leader

    View Profile
  • Girish Shenoy

    Girish Shenoy

    Microgenesis Techsoft Pvt Ltd

    Atlassian User Group Leader

    View Profile

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