Hello Atlassian Community Members, Do you know how Spotify automated their IT help-desk in Slack for 5,000+ employees to significantly improve their IT service management? It's time to upgrade employee experience at your workplace. Join us for this interactive session to learn about the best practices to automate your employee support workflows in Slack. in this one-hour virtual session, you will learn how to implement Modern IT helpdesk in Slack that will dramatically cuts the response and resolution times while delivering delightful employee experience. You will also gain insight into the benefits of using purpose-built conversational apps for Slack. Learn more about JSM- Slack Integration at- https://www.jiraslackintegration.com/jira-service-desk-slack-integration Please RSVP to receive the virtual meeting link.
Thursday, March 31, 2022
11:30 AM – 12:30 PM UTC
| 11:30 AM | Welcome & Introduction to Atlassian Community |
| 11:35 AM | Delivering Modern IT support in Slack with JSM and Confluence |
KPMG Global Services
Atlassian Community Leader
ANZ
Atlassian Community Leader
Microgenesis Techsoft Pvt Ltd
Atlassian Community Leader
