In this session you will learn about setting up a modern IT helpdesk with JSM, Confluence and Slack
Jira SoftwareOther dev tools
About this event
Hello Atlassian Community Members,
Do you know how Spotify automated their IT help-desk in Slack for 5,000+ employees to significantly improve their IT service management? It's time to upgrade employee experience at your workplace. Join us for this interactive session to learn about the best practices to automate your employee support workflows in Slack.
in this one-hour virtual session, you will learn how to implement Modern IT helpdesk in Slack that will dramatically cuts the response and resolution times while delivering delightful employee experience. You will also gain insight into the benefits of using purpose-built conversational apps for Slack.