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Virtual Event: Delivering Modern IT support in Slack with JSM and Confluence

Bangalore
Thu, Mar 31, 5:00 PM (IST)

35 RSVP'ed

About this event

Hello Atlassian Community Members,

Do you know how Spotify automated their IT help-desk in Slack for 5,000+ employees to significantly improve their IT service management? It's time to upgrade employee experience at your workplace. Join us for this interactive session to learn about the best practices to automate your employee support workflows in Slack.

in this one-hour virtual session, you will learn how to implement Modern IT helpdesk in Slack that will dramatically cuts the response and resolution times while delivering delightful employee experience. You will also gain insight into the benefits of using purpose-built conversational apps for Slack.

Learn more about JSM- Slack Integration at- https://www.jiraslackintegration.com/jira-service-desk-slack-integration 

Please RSVP to receive the virtual meeting link.

Speaker

  • Rajesh Shanmugam

    Rajesh Shanmugam

    CEO Troopr Labs Inc

    CEO

Moderator

  • Girish Shenoy

    Girish Shenoy

    Microgenesis Techsoft Pvt Ltd

    Head - Technical Services

When

Thursday, Mar 31
5:00 PM - 6:00 PM (IST)

Group Leaders

  • Vishnukumar Vasudevan

    Vishnukumar Vasudevan

    KPMG Global Services

    Atlassian User Group Leader

    View Profile
  • Sandesi Nagaraju

    Sandesi Nagaraju

    ANZ

    Atlassian User Group Leader

    View Profile
  • Fazila Ashraf

    Fazila Ashraf

    Societe Generale

    Atlassian User Group Leader

    View Profile
  • Girish Shenoy

    Girish Shenoy

    Microgenesis Techsoft Pvt Ltd

    Atlassian User Group Leader

    View Profile

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