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šŸŽ™ļøUnfiltered ITSM: Chaos šŸ”„ and Coffee ā˜•

Mar 24, 1:30 – 2:30 PM (UTC)

ITSM-ESM Masters

Have you ever felt that a webinar / virtual community event might as well be a YouTube video? Polished presentations don’t usually reflect real-world struggles. It still works if you are attending in-person, but virtually, it just becomes (dare I say?) - boring. ā˜ ļø Let's try to change that. šŸš€ Come for the truth bombs, stay for the chaos! #UnfilteredTalks

125 RSVPs

Jira Service ManagementMarketplaceSystem of WorkWays of Working
Virtual event

About this event

Tired of polished presentations that don’t reflect real-world ITSM struggles? This panel is zero PowerPoint, 100% unfiltered—just experts having raw, no-holds-barred conversations about what actually works (and what absolutely doesn’t) in IT Service Management.

We’ll tackle the hard questions like:

⚔ Do SLAs feel like polite suggestions?

⚔ What AI-powered ITSM aspects are actually smart ?

⚔ Change Management: Necessary evil or just evil?

⚔ If "Shift Left" is the future, why does everything still end up on L3?


No corporate fluff, no scripted answers—just real talk from people who are in the trenches. 

Bring your questions, your rants, and your best ITSM war stories. Let’s cut through the noise and get real about making ITSM work.

šŸš€ Come for the truth bombs, stay for the chaos!

Speakers

  • Himanshi Gaba

    Atlassian

    Product Manager

  • Deeksha Rustagi

    Atlassian

    Product Manager, Jira Service Management (ITOps)

  • Ajay Emmanuel

    view26 GmbH

    COO

  • Gaurav Gupta

    Nagarro

    Associate Principle Engineer

Moderator

  • Sajit Nair

    Trundl

    Director - Products and Agile Practices

Community Leaders

  • Dave Rosenlund

    Trundl

    Global Director of Products | Community Leader

  • Jovin Jovinsson

    Clarion Events

    Global Service Manager

  • Sajit Nair

    Trundl Inc

    Community Leader

  • Alvin Rodis

Global sponsor

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