Tired of polished presentations that don’t reflect real-world ITSM struggles? This panel is zero PowerPoint, 100% unfiltered—just experts having raw, no-holds-barred conversations about what actually works (and what absolutely doesn’t) in IT Service Management.

We’ll tackle the hard questions like:

⚡ Do SLAs feel like polite suggestions?

⚡ What AI-powered ITSM aspects are actually smart ?

⚡ Change Management: Necessary evil or just evil?

⚡ If "Shift Left" is the future, why does everything still end up on L3?

No corporate fluff, no scripted answers—just real talk from people who are in the trenches. 

Bring your questions, your rants, and your best ITSM war stories. Let’s cut through the noise and get real about making ITSM work.

🚀 Come for the truth bombs, stay for the chaos!