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A retrospective | Atlassian Connect: High velocity service management

Mar 20, 4:00 – 5:00 PM (UTC)

ITSM/ESM Masters

In 2nd half of February and the 1st half of March, Atlassian is hitting the road to deliver day-long, in-person events focused on AI for service management. In this ITSM/ESM Masters meetup, we'll summarize our key takeaways.

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About this event

Atlassian will visit New York, Chicago, London, and Munich this winter to bring their "Atlassian Connect: High Velocity" event to those cities. This year will focus on AI-powered service management delivered with JSM.

The agenda is packed with content designed to enable customers to:

Innovate with AI-powered solutions for service management
Maximize JSM’s AI capabilities, like AI-powered support and AI Ops
o Achieve new levels of
 efficiency, break down silos, and deliver services at scale.

What happens if you don't live in or near one of those cities, you ask? We've got you covered. 

Two members of the ITSM/ESM Masters leaders will attend—one in New York & Chicago and the other in London.

Maybe some of you will as well. 

For the March meetup of ITSM/ESM Masters, we'll provide a recap covering the major highlights as we see them. And we'll be joined by one of the Atlassian presenters to hear their commentary and insights as well.

Can we condense everything Atlassian covered in a day-long event in less than an hour? Of course not. However, we can share the key insights we gleaned from them and take questions from the audience.

Speakers

  • Dave Rosenlund

    Trundl

    Global Director of Products

  • Jovin Jovinsson

    Clarion Events

    Global Application Support Manager

When

When

Thursday, March 20, 2025
4:00 PM – 5:00 PM (UTC)

Agenda

4:00 PMWelcome & Introductions
4:10 PMThe Retrospective
4:50 PMQuiz & Gift Card Giveaway

Community Leaders

  • Dave Rosenlund

    Trundl

    Global Director of Products | Community Leader

  • Jovin Jovinsson

    Clarion Events

    Global Service Manager

  • Sajit Nair

    Trundl Inc

    Community Leader

Global sponsor

Atlassian logo

Atlassian

Sponsor

Trundl logo

Trundl

Where Atlassian users meet and share best practices

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