Just a "well-known" pipeline of Incident management process on a fully Atlassian ecosystem. And how that toolchain (Opsgenie, Jira, Jira Service Management with Insight) reduces the time to recover and evaluate the Root Cause Analysis process for the many teams.
And how these tools might help wrap root cause problem fixes via Bitbucket smart commits in the Jira deployment process.
We have over 3000 members and we meet regularly to encourage better use of Atlassian tools among current or prospective users. Our events typically offer several team talks, hands-on workshops, Hackathon, free food/drink, and networking opportunities with 80-200 attendees.
Like an attendee at one of our events, you can expect to:
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Atlassian architect
Each time happy to be a part of that ecosystem, especially in the integration part. Experience with ITIL/ITSM processes.
Impact Masters & Africa's Talking
Consulting Entrepreneur & Developer Relations Community
Impact Masters and Africa's Talking
Atlassian Community Leader