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Incident Management Process Using BitBucket Pipelines, Opsgenie, Jira and JSM

Nairobi
Sat, Jul 9, 5:00 PM (EAT)

110 RSVP'ed

Just a "well-known" pipeline of Incident management process on a fully Atlassian ecosystem. And how that toolchain (Opsgenie, Jira, Jira Service Management with Insight) reduces the time to recover and evaluate the Root Cause Analysis process for the many teams. Get your ticket and join us as we deep dive into Incident Management Process with Toolstrek and Atlassian Platinum Partner!

Check out what happened

About this event

Just a "well-known" pipeline of Incident management process on a fully Atlassian ecosystem. And how that toolchain (Opsgenie, Jira, Jira Service Management with Insight) reduces the time to recover and evaluate the Root Cause Analysis process for the many teams. 

And how these tools might help wrap root cause problem fixes via Bitbucket smart commits in the Jira deployment process.

We have over 3000 members and we meet regularly to encourage better use of Atlassian tools among current or prospective users. Our events typically offer several team talks, hands-on workshops, Hackathon, free food/drink, and networking opportunities with 80-200 attendees.

Like an attendee at one of our events, you can expect to:

  • Share and learn Atlassian product knowledge, best practices, and case studies.
  • Provide valuable user input to Atlassian so that they can keep making great products for us to use.
  • Network and build a support system with fellow Atlassian product users.

Atlassian Community Nairobi is an award-winning community:

  • SET THE STANDARD 2022,
  • SET THE STANDARD 2018,
  • MOST ACTIVE in EMEA 2017,
  • Global MASTER OF CONVERSION WINNER 2017.

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Speaker

  • Gonchik Tsymzhitov

    Gonchik Tsymzhitov

    Atlassian architect

    Each time happy to be a part of that ecosystem, especially in the integration part. Experience with ITIL/ITSM processes.

    Read More

Moderator

  • Michael Kimathi

    Michael Kimathi

    Impact Masters & Africa's Talking

    Consulting Entrepreneur & Developer Relations Community

    See Bio

When

Saturday, Jul 9
5:00 PM - 8:00 PM (EAT)

Where

iHub, 6th Floor, Senteu Plaza
Galana/Lenana Road Junction Nairobi, Kenya00505

Group Leader

  • Michael Kimathi

    Michael Kimathi

    Impact Masters and Africa's Talking

    Atlassian Community Leader

    View Profile

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