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Welcome to High Velocity ITSM Mombasa

Feb 24, 5:15 AM – 3:00 PM

Atlassian Presents: High Velocity is dedicated to empowering development, IT, and business teams to deliver legendary service experiences through the Atlassian ITSM solution that provides autonomy and alignment. Empower teams to deliver exceptional service experiences across their organizations by learning best practices and watching demos directly from product leaders. Get your ticket!

68
RSVPs

CommunityHighvelocity-eibJira Service Management

About this event

Atlassian Presents: High Velocity is dedicated to empowering development, IT, and business teams to deliver legendary service experiences through the Atlassian ITSM solution that provides autonomy and alignment.


At High Velocity, customers, partners, and the ITSM community are the first to dive into the newest Jira Service Management features and other ITSM products from Atlassian, and learn how to empower teams to deliver exceptional service experiences across their organizations by learning best practices and watching demos directly from product leaders and peers.


Target Attendees:

  1. VP/Head of/Director IT 
  2. VP/Head of IT Ops
  3. IT Operations Manager
  4. DevOps
  5. IT Support manager
  6. Business Teams (HR, Customer support)

Agenda (What to expect)

  1. Registration Opens
  2. Welcome & Opening Keynote
  3. Customer Fireside Chat or Customer Panel featuring [customer(s)]
  4. Jira Service Management Product Demo Session
  5. Break: Networking & Refreshments
  6. Presentations on various Topics:
      8. Attendee Roundtable Discussions
      9. Hands-on Labs (Laptop is required)
     10. Event Wrap-Up and Networking

 

We have over 4900 members and we meet regularly to encourage better use of Atlassian tools among current or prospective users. Our events typically offer several team talks, hands-on workshops, Hackathon, free food/drink, and networking opportunities with 75-200 attendees.

Secure your spot today!

Atlassian Community Nairobi is an award-winning community:

  • SET THE STANDARD 2022
  • SET THE STANDARD 2018
  • MOST ACTIVE in EMEA 2017
  • Global MASTER OF CONVERSION WINNER 2017

HELP US PLAN OUR NEXT EVENT

  • Do you want to suggest a topic for us to focus on?
  • Do you have a presentation proposal?
  • Does your company want to host an event?
  • Does your company want to sponsor an event?

Check out our community on our socials:

Contact the Community Lead with your suggestions.

Thank you for your help!

Speakers

  • Michael Kimathi

    Impact Masters & Africa's Talking

    Consulting Entrepreneur & Developer Relations Community

  • Joseph Njogu

    ARC Ride

    Software & DevOps Engineer

  • Daniel Otieno

    Consultant

    Developer

  • John Mwendwa

    Tiskos

    Grand Master

  • Joshua Muithya Musyoki

    Freelancer

    Android Engineer

Moderator

  • Michael Kimathi

    Impact Masters & Africa's Talking

    Consulting Entrepreneur & Developer Relations Community

When

When

Saturday, February 24, 2024
5:15 AM – 3:00 PM UTC

Agenda

5:15 AMGetting the most out of Jira Service Management: Empower every team to provide excellent service
5:15 AMRegistration Opens
6:00 AMWelcome & Opening Keynote
6:30 AMCustomer Fireside Chat or Customer Panel featuring [customer(s)]
7:00 AM Jira Service Management Product Demo Session
7:30 AMBreak
7:45 AM Presentations on various topics: Getting started with Assets in Jira Service Management
9:00 AMSeamless customer service and support: Reimagining customer service management for a digital world
10:00 AMLunch and Networking
10:45 AMAttendee Roundtable Discussions
11:30 AMHands-on Labs :Laptop is Required
2:00 PMEvent Wrap-Up / Pre-scheduled Executive Briefings or Sales Meetings

Community Leader

  • Michael Kimathi

    Impact Masters & Africa's Talking

    Atlassian Community Leader

Contact host

Global sponsor

Atlassian logo

Atlassian

Sponsor

Google Developer Group Pwani logo

Google Developer Group Pwani

Where Atlassian users meet and share best practices

RSVP