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High Velocity ITSM Oslo: Unleashing the Power of AI in Service Management

Nov 29, 2023, 3:00 – 7:00 PM

Join fellow Atlassian product users, ITSM practitioners, and Atlassian teams to chat all things service management!


AICommunity Led ConferenceJira Service Management

About this event

In partnership with Atlassian, we're hosting a special Atlassian Community Event with a concentrated agenda on IT Service Management (ITSM), spiced up with the latest advancements in AI technology.

We'll be meeting at Share Oslo (Myntgata 2), where you can munch on some pizza and sip some beverages - because who doesn't like to eat and learn? Don't forget to RSVP to secure your seat; space is limited, and we want to make sure there's enough seats for everyone!

That's not all! On top of the ITSM and AI goodness, we'll be sharing highlights and key takeaways from Atlassian's High Velocity event in Sydney, focusing on how you can kick bad service management to the curb with Jira Service Management.

Whether you're an Atlassian aficionado or just keen on ITSM and AI, this is an unmissable chance to network with fellow enthusiasts and Atlassian staff, some of whom will be joining us live from Oslo, and others virtually.

Register in this page and share this page with your network. We're hoping to see you there!


  • Stephanie Grice

    Atlassian, USA

    Head of Global Community & Customer Advocacy

  • Kate Clavet


    Sr. Technical Product Marketing Manager, ITSM-Atlassian

  • Mert Ünsal


    Senior Solutions Engineer



Wednesday, November 29, 2023
3:00 PM – 7:00 PM UTC


Doors open
Welcome and overview of the agenda
Atlassian’s High Velocity Keynote
How to make the best out of Jira Service Management using Opsgenie
Demo: A peak at Atlassian Intelligence and Virtual Agent for Service Management
Navigating Community & Atlassian University

Community Leaders

  • Paulo Ramalho

    Sopra Steria

    Atlassian Senior Solutions Architect

  • Dag Atle Stenstad

    Fremtind Forsikring AS


  • Jana Bohackova

    Elkjøp Nordic AS

    Community Leader

Contact host

Global sponsor

Atlassian logo


Where Atlassian users meet and share best practices