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From Kansas AUG - Stop, Collaborate in Wiki: Documentation Management with Confluence

Palm Beach County
Tue, Aug 8, 2017, 12:50 PM (EDT)

19 RSVP'ed

About this event

Cerner has used Confluence to deliver help and support documentation to our users for over 8 years. We will discuss why we migrated to Confluence, the benefits we observed, and how we continually innovate as business needs change. Help and support documentation in our Confluence instance gets over 3.8 million page views per year. Participants will learn best practices for documentation management in Confluence, such as increasing content reuse, ensuring documentation is updated, maintaining regulatory compliance, leveraging available functionality and plugins, and extending capabilities through custom plugins and user macros.


  • Shannon Barnhart

    Shannon Barnhart


    Sr. Manager - Worforce Enablement


Tuesday, Aug 8
12:50 PM - 2:00 PM (EDT)


DSS, Inc. Conference Room - North Palm Beach
701 US Highway One North Palm Beach33408

Group Leaders

  • Fabian Lopez

    Fabian Lopez


    Atlassian User Group Leader

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  • Christopher Heritage

    Christopher Heritage

    NextEra Energy

    Atlassian User Group Leader

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  • Deanna Benz

    Deanna Benz

    DSS, Inc.

    Director, Product Management Operations

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