Aug 29, 2017, 10:00 PM – Aug 30, 2017, 12:30 AM (UTC)
Did you know that like JIRA Service Desk can bend and mold into so much more? It can be used as a collaboration tool, with knowledge base, for any service provider in any industry to communicate with customers. That is not all... and we will talk about software development as well, we will show hot to Integrate More with Atlassian, See the stack tie together!
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Frequent Flying with JIRA Service Desk:
JIRA Service Desk (JSD) is your ITIL friendly help desk. Did you know that like JIRA it can bend and mold into so much more? JSD can also be used as a collaboration tool, with knowledge base, for any service provider in any industry to communicate with customers.
Software Development: Integrate More with Atlassian, See the stack tie together!:
Atlassian has a lot of great tools, that can really tie together nicely. In this demonstration you will see end to end integration of Trello, JIRA Software, JIRA Service Desk, Confluence, and Bitbucket through the "great idea" to requirements gather session. Next, we will demonstrate the grooming of requirements in the tools, and show you how to give your development teams the opportunity to work within their favorite software development methodology, from the same product level JIRA project, and all the way from being delivered requirements through release.
Join us and enjoy a great presentation from an Expert!
Script:
1. Receive new Feature request in JSD (needs configuration)
2. Receive a Hipchat notification
3. Add to Features board in Trello (needs configuration)
4. Triage features
5. Power-up Features to Confluence pages
6. Create Features in JIRA SW
7. Decompose Features into four Epics (2 Features = 4 Epics)
8. Approve and Backlog Epics
9. Readiness to Create 8 Stories (2 per Epic), and get them at “To Do”
10. Plan to 1 Kanban team and 1 Scrum team in Portfolio (needs configuration)\
10.a Show by release
10.b Show by capacity
10.c Show by skill and by team
10.d Commit new estimates
11. Add fix version 5.0 to 1 Epic and 4 stories (add team A Scrum)
12. Add fix version 4.0 to 1 Epic and 4 stories (add team B kanban)
13. Scrum team sprint of 4 Stories through Done (use Story points)
14. Kanban team complete 4 Stories
15. Release version 4.0 in Release Hub
16. Show release notes
17. Show Epic report
18. Show Epic Burndown for Epic in version 5.0
19. Show Release Burndown for version 5.0
Adaptavist
Solution Sales Specialist
August 29 – 30, 2017
10:00 PM – 12:30 AM (UTC)
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JIRA Service Desk Helping Veterans |
Integrate More with Atlassian - See the stack tie together! |