Frequent Flying with JIRA Service Desk:

JIRA Service Desk (JSD) is your ITIL friendly help desk.  Did you know that like JIRA it can bend and mold into so much more? JSD can also be used as a collaboration tool, with knowledge base, for any service provider in any industry to communicate with customers. 

Software Development: Integrate More with Atlassian, See the stack tie together!:

Atlassian has a lot of great tools, that can really tie together nicely.  In this demonstration you will see end to end integration of Trello, JIRA Software, JIRA Service Desk, Confluence, and Bitbucket through the "great idea" to requirements gather session.  Next, we will demonstrate the grooming of requirements in the tools, and show you how to give your development teams the opportunity to work within their favorite software development methodology, from the same product level JIRA project, and all the way from being delivered requirements through release.

Join us and enjoy a great presentation from an Expert!

Script:

1. Receive new Feature request in JSD (needs configuration)

2. Receive a Hipchat notification

3. Add to Features board in Trello (needs configuration)

4. Triage features

5. Power-up Features to Confluence pages

6. Create Features in JIRA SW

7. Decompose Features into four Epics (2 Features = 4 Epics)

8. Approve and Backlog Epics

9. Readiness to Create 8 Stories (2 per Epic), and get them at “To Do”

10. Plan to 1 Kanban team and 1 Scrum team in Portfolio (needs configuration)\

10.a Show by release

10.b Show by capacity

10.c Show by skill and by team

10.d  Commit new estimates

11. Add fix version 5.0 to 1 Epic and 4 stories (add team A Scrum)

12. Add fix version 4.0 to 1 Epic and 4 stories (add team B kanban)

13. Scrum team sprint of 4 Stories through Done (use Story points)

14. Kanban team complete 4 Stories

15. Release version 4.0 in Release Hub

16. Show release notes

17. Show Epic report

18. Show Epic Burndown for Epic in version 5.0

19. Show Release Burndown for version 5.0