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Unflipping the Table with Portfolio for Jira and Automation for Jira

Jan 24, 2019, 11:00 PM – Jan 25, 2019, 2:00 AM (UTC)

Palm Beach County

Portfolio for Jira provides visibility of work breakdown and execution, estimation of project completion, and short-, mid-, and long-term scenario planning. While it is simple to use and integrate, even the experts like us have moments where we want to flip the table. Andreas from Automation for Jira Team will present: How to Supercharge your Jira Service Desk with 7 practical Automation rules.

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About this event

Portfolio for Jira provides visibility of work breakdown and execution, estimation of project completion, and short-, mid-, and long-term scenario planning. While it is simple to use and integrate, even the experts like us have moments where we want to flip the table. Portfolio for Jira expert Amanda Babb will take us through some of the Common Behaviors of the Scheduling Algorithm and other Bad Behaviors which will have a critical impact on the use and adoption of Portfolio for Jira.

Presented by Amanda Babb, CSM, SPC4 - Principal Consultant, Client Delivery, Praecipio Consulting

Amanda Babb, Principal Consultant of Client Delivery at Praecipio Consulting, has been working with the Atlassian tools for almost six years. She has advised, implemented, and trained organizations on Portfolio for Jira since its release in 2015. This includes leading the inaugural Planning with Portfolio for Jira training for Atlassian at Summit in 2017, and again at Summit Europe in 2018. When she's not delighting clients with robust solutions within the Atlassian tools, she spends time with her dogs, Howard and Leonard, and volunteers at the local, fledgling brewery. 

The Automation for Jira team will be "present" (remote) as well. Andreas Knecht will provide some details in how to use this great add on for Jira.

How to Supercharge your Jira Service Desk with 7 practical Automation rules.

Jira Service Desk is such a brilliant tool to manage customer relationships. However, most businesses don’t use it to its full potential. It isn’t just about automating the manual tasks in Jira but also about extending it to make customer support your superpower. In this talk, Andreas from Automation for Jira will go through 7 simple automation rules you can use to take JSD to the next level.

Speakers

  • Amanda Babb

    Praecipio Consulting

    Principal Consultant, Client Delivery

  • Andreas Knecht

    Automation for Jira

    Co-Founder

When

When

January 24 – 25, 2019
11:00 PM – 2:00 AM (UTC)

Agenda

11:00 PMWelcome, Dinner and Networking
11:30 PMUnflipping the Table with Portfolio for Jira
12:20 AMHow to Supercharge your Jira Service Desk with 7 practical Automation rules.

Community Leaders

  • Fabian Lopez

    Appfire

    Atlassian User Group Leader

  • Christopher Heritage

    NextEra Energy

    Atlassian User Group Leader

  • Deanna Benz

    DSS, Inc.

    Director, Product Management Operations

Global sponsor

Atlassian logo

Atlassian

Sponsors

Modernizing Medicine logo

Modernizing Medicine

DSS, Inc. logo

DSS, Inc.

Praecipio logo

Praecipio

Automation for Jira logo

Automation for Jira

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