Delivering Modern IT support in Slack with JSM and Confluence

Mar 31, 2022, 11:30 AM – 12:30 PM (UTC)

Pune

In this session we will learn about setting up a modern IT helpdesk with JSM, Confluence and Slack.

13 RSVPs

Confluence
Virtual event

About this event

Hello ACE Members,

In this session we will learn about setting up a modern IT helpdesk with JSM, Confluence and Slack

Integrated workflow across Slack, JSM and Confluence

Employee support experience

Agent triaging experience

Stakeholder Reporting experience

Case Studies of modern IT helpdesk

Dream11 (800+ member team)

Zynga (5000+ member team)

Please RSVP to receive the virtual meeting link.

Speaker

  • Rajesh Shanmugam

    Troopr Labs

    CEO

Moderator

  • Anil Kumar

    A Telecom Major

    Senior Solution Architect

Community Champions

  • Anil Kumar

    ACE Pune

    Atlassian Community Leader

  • Datta Borude

    BNY Mellon

    Atlassian Community Leader

  • Jayesh Baviskar

    KPMG Global Services

    Atlassian Community Leader | SME

  • Sanket Parlikar

    Revyz

    Atlassian Community Leader

  • Piyush Annadate

    Snowflake

    Atlassian Community Leader

  • Sachin Dhamale

    Amrut Software

    Atlassian Community Leader

  • Awneet Srivastava

    Snowflake

    Atlassian Community Leader

  • Sachin Pawar

    ACE Pune

    Atlassian Community Leader

Global sponsor

Atlassian logo

Atlassian

Where Atlassian users meet and share best practices