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Delivering Modern IT support in Slack with JSM and Confluence

Thu, Mar 31, 2022, 5:00 PM (IST)

13 RSVP'ed

About this event

Hello ACE Members,

In this session we will learn about setting up a modern IT helpdesk with JSM, Confluence and Slack

Integrated workflow across Slack, JSM and Confluence

Employee support experience

Agent triaging experience

Stakeholder Reporting experience

Case Studies of modern IT helpdesk

Dream11 (800+ member team)

Zynga (5000+ member team)

Please RSVP to receive the virtual meeting link.


  • Rajesh Shanmugam

    Rajesh Shanmugam

    Troopr Labs



  • Anil Kumar

    Anil Kumar


    Solution Architect

    See Bio

Group Leaders

  • Anil Kumar

    Anil Kumar

    Leader - Atlassian Community Events (Pune)

    Technology Lead | PSM | ITIL | DevOps

    View Profile
  • Rohith Basavarajappa

    Rohith Basavarajappa

    Mindtree Ltd

    Community Leader

    View Profile
  • Datta Borude

    Datta Borude


    Atlassian Community Leader

    View Profile
  • Jayesh Baviskar

    Jayesh Baviskar

    KPMG Global Services

    Atlassian Community Leader | SME

    View Profile


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