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Delivering Modern IT support in Slack with JSM and Confluence

Thursday, March 31, 2022, 11:30 AM – 12:30 PM UTC

Pune

In this session we will learn about setting up a modern IT helpdesk with JSM, Confluence and Slack.

13
RSVPs

Confluence
Jira Service Management

About this event

Hello ACE Members,

In this session we will learn about setting up a modern IT helpdesk with JSM, Confluence and Slack

Integrated workflow across Slack, JSM and Confluence

Employee support experience

Agent triaging experience

Stakeholder Reporting experience

Case Studies of modern IT helpdesk

Dream11 (800+ member team)

Zynga (5000+ member team)

Please RSVP to receive the virtual meeting link.

Speaker

  • Rajesh Shanmugam

    Troopr Labs

    CEO

Moderator

  • Anil Kumar

    Ericsson

    Solution Architect

Group Leaders

  • Anil Kumar

    Leader - Atlassian Community Events (Pune)

    Technology Lead | PSM | ITIL | DevOps

  • Rohith Basavarajappa

    LTIMindtree Ltd

    Community Leader

  • Datta Borude

    Cognizant

    Atlassian Community Leader

  • Jayesh Baviskar

    KPMG Global Services

    Atlassian Community Leader | SME

Contact host

Global sponsor

Atlassian logo

Atlassian

Where Atlassian users meet and share best practices