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Harnessing the Power of Atlassian Intelligence & Reimagining ITSM

Feb 17, 5:30 – 8:30 AM

Unleash the Power of ITSM: 'Streamline processes' & 'predict needs' with Atlassian Supercharge your IT service management with this dynamic event! Discover how to maximize Atlassian tools like Jira Service Management to streamline your ITSM processes, automate workflows, and deliver exceptional service.


AICommunityConfluenceJira Service ManagementJira Software

About this event

This event brings together two powerful sessions:

- ITSM Mastersclass: Learn from Atlassian certified partner team as they unveil best practices and cutting-edge strategies for optimizing your processes, increasing efficiency, and exceeding user expectations.

- Atlassian Intelligence: Explore the exciting world of AI-powered ITSM with this session. Dive into Atlassian Intelligence, see how it predicts issues, streamlines workflows, and unlocks data-driven insights, and learn how to leverage its power for your team.

This event is perfect for:

- IT service desk agents and managers

- IT operations professionals

- Anyone looking to optimize their ITSM processes with Atlassian tools

Don't miss out! Join us for an empowering experience that will transform your ITSM approach.


  • Taiwo Ojo

    Alluvium HQ

    CEO | Lead, Atlassian Practice


  • Sanket Parlikar


    Chief Technology Officer



Saturday, February 17, 2024
5:30 AM – 8:30 AM UTC


ITSM Mastersclass
Atlassian Intelligence
Networking over lunch

Community Leaders

  • Anil Kumar

    ACE Pune

    Atlassian Community Leader

  • Datta Borude

    BNY Mellon

    Atlassian Community Leader

  • Jayesh Baviskar

    KPMG Global Services

    Atlassian Community Leader | SME

  • Sanket Parlikar


    Atlassian Community Leader

  • Piyush Annadate


    Atlassian Community Leader

Contact host

Global sponsor

Atlassian logo



Ideas To Impact logo

Ideas To Impact

Where Atlassian users meet and share best practices