This is a hands-on instructor-led workshop on using ScriptRunner Behaviors in order to enforce best practices in the way that Jira tickets are created, assigned and prioritised. We will present five scenarios and show how you can use scripts from the Adaptavist library to streamline IT service desk processes.
This workshop is best suited for users who have a basic knowledge of Jira and are familiar with ScriptRunner for Jira, but newcomers who would like to learn more about these topics are also welcome!
Sparxsys
Senior Technical Consultant
Extensive experience of working closely with enterprise clients and making sure their expectations are met. Excellent communicator and loves public speaking.
# Author of "Mastering JIRA 7 - Second Edition" book.
# Author of "Mastering JIRA" book.
# Author of "Your Definite Guide - To Build a Fantastic Blog in Drupal".
# Atlassian "Certified Professional Jira Administrat…
Extensive experience of working closely with enterprise clients and making sure their expectations are met. Excellent communicator and loves public speaking.
# Author of "Mastering JIRA 7 - Second Edition" book.
# Author of "Mastering JIRA" book.
# Author of "Your Definite Guide - To Build a Fantastic Blog in Drupal".
# Atlassian "Certified Professional Jira Administrator".
# Atlassian "Certified in Agile Development with Jira Software".
Specialties: JIRA Training, Atlassian tools integration, Drupal Training, Drupal, Business Analysis, Project Management, JIRA, JIRA Agile (formerly known as Greenhopper)
Leader - Atlassian Community Events (Pune)
Technology Lead | PSM | ITIL | DevOps
Mindtree Ltd
Community Leader
Cognizant
Atlassian Community Leader
KPMG Global Services
Atlassian Community Leader | SME
