Feb 15, 2023, 11:30 PM – Feb 16, 2023, 1:00 AM (UTC)
Jira Service Management (JSM) is not just for typical IT and customer service teams, but is ideal for business teams too! Learn how JSM evolved, how 'service desk' is defined, and use cases that envelop the entire organization. NOTE: We appreciate in-person attendees but this meeting has a remote option. We welcome those from around the block and around the world. See Zoom link on the event page.
46 RSVPs
This session will cover the following topics:
- A brief history of JSM
- Background on what is a “service desk” and who it is typically for
- Typical JSM use cases for business teams
REMOTE OPTION:
This is a hybrid meeting with a remote option to welcome those around the block (including in-person) and around the world. Here's the Zoom link:
https://us02web.zoom.us/meeting/register/tZcrdumvrz0qHtZ9D8eR48npvSMgvaY34baV
Those that take the effort and are able to join us in person, we enjoy connecting with you. In addition to Atlassian customers, we welcome local Atlassians and Atlassian partners to attend in person or remotely.
We provide food, beverages and swag to on-site attendees. There are no membership or meeting fees for ACE meetings, ever.
AND WE HAVE SOME GREAT SWAG THIS TIME INCLUDING LIMITED NUMBERS OF A SPECIAL ITEM (SWAG IS AVAILABLE TO IN-PERSON ATTENDEES ONLY).
The graphic was created by the DALL-E Image Generator (Typed-in Request: "A multicolored image representing male and female business team members jumping on a trampoline in a Leroy Nieman style")
Expium
February 15 – 16, 2023
11:30 PM – 1:00 AM (UTC)
11:30 PM | "Doors Open" |
12:00 AM | "Meeting Starts" |
12:45 AM | "Final Words" |
Valiantys
Atlassian User Group Leader