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Jira Service Management (JSM) Works for Business Teams Too

Feb 15, 2023, 11:30 PM – Feb 16, 2023, 1:00 AM

Jira Service Management (JSM) is not just for typical IT and customer service teams, but is ideal for business teams too! Learn how JSM evolved, how 'service desk' is defined, and use cases that envelop the entire organization. NOTE: We appreciate in-person attendees but this meeting has a remote option. We welcome those from around the block and around the world. See Zoom link on the event page.

46
RSVPs

Jira Service Management

About this event

Where do you use Jira in your organization?  Did you know that Jira can be effective for many teams in your organization, not just IT and customer service?  See how Jira Service Management (JSM) can also be used for business teams such as Finance, Legal, and HR.

This session will cover the following topics:

- A brief history of JSM

- Background on what is a “service desk” and who it is typically for

- Typical JSM use cases for business teams


REMOTE OPTION:
This is a hybrid meeting with a remote option to welcome those around the block (including in-person) and around the world.  Here's the Zoom link:

https://us02web.zoom.us/meeting/register/tZcrdumvrz0qHtZ9D8eR48npvSMgvaY34baV


Those that take the effort and are able to join us in person, we enjoy connecting with you.  In addition to Atlassian customers, we welcome local Atlassians and Atlassian partners to attend in person or remotely. 

We provide food, beverages and swag to on-site attendees. There are no membership or meeting fees for ACE meetings, ever. 
AND WE HAVE SOME GREAT SWAG THIS TIME INCLUDING LIMITED NUMBERS OF A SPECIAL ITEM (SWAG IS AVAILABLE TO IN-PERSON ATTENDEES ONLY).


The graphic was created by the DALL-E Image Generator (Typed-in Request: "A multicolored image representing male and female business team members jumping on a trampoline in a Leroy Nieman style")

Speaker

  • Wade Cornett

    Expium

When

When

February 15 – 16, 2023
11:30 PM – 1:00 AM UTC

Agenda

11:30 PM"Doors Open"
12:00 AM"Meeting Starts"
12:45 AM"Final Words"

Community Leader

  • Tom Crespi

    Valiantys

    Atlassian User Group Leader

Contact host

Global sponsor

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Atlassian

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