Browse the latest virtual events all over the world!

Virtual events help the community stay connected 24/7. Click to see upcoming events.

Jira Service Management (JSM) Works for Business Teams Too

St. Louis
Wed, Feb 15, 5:30 PM (CST)

18 RSVP'ed

Jira Service Management (JSM) is not just for typical IT and customer service teams, but is ideal for business teams too! Learn how JSM evolved, how 'service desk' is defined, and use cases that envelop the entire organization. NOTE: We appreciate in-person attendees but this meeting has a remote option. We welcome those from around the block and around the world. See Zoom link on the event page.

About this event

Where do you use Jira in your organization?  Did you know that Jira can be effective for many teams in your organization, not just IT and customer service?  See how Jira Service Management (JSM) can also be used for business teams such as Finance, Legal, and HR.

This session will cover the following topics:

- A brief history of JSM

- Background on what is a “service desk” and who it is typically for

- Typical JSM use cases for business teams

This is a hybrid meeting with a remote option to welcome those around the block (including in-person) and around the world.  Here's the Zoom link:

Those that take the effort and are able to join us in person, we enjoy connecting with you.  In addition to Atlassian customers, we welcome local Atlassians and Atlassian partners to attend in person or remotely.  We provide food, beverages and swag to on-site attendees. 

The graphic was created by the DALL-E Image Generator (Typed-in Request: "A multicolored image representing male and female business team members jumping on a trampoline in a Leroy Nieman style")


  • Wade Cornett

    Wade Cornett



Wednesday, Feb 15
5:30 PM - 7:00 PM (CST)


Expium Headquarters
13075 Manchester Rd, Suite 280 St. Louis, MO63131

Group Leader

  • Tom Crespi

    Tom Crespi

    Oasis Digital

    Atlassian User Group Leader

    View Profile

Where Atlassian users meet and share best practices