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Streamline JSM Use with Automation

St. Louis
Mon, Jul 25, 2022, 5:30 PM (CDT)

25 RSVP'ed

Our first good ol' in-person pizza and beverages meeting in over 2 years! AJ from cPrime is flying in to present to us. See more details on the event page. Hope to see you there.

Check out what happened

About this event

AJ Schmalenberger is an Enterprise Solutions Architect at CPrime.  In this presentation, he will go over how to use Automation to streamline use of JSM, to help reduce workload for agents, improve reporting and help decision making.

As an overview we will learn from AJ how to automate things like:

  • calculations of risk to help streamline change management
  • responses to common requests
  • follow ups on items for agents and user

We will move things up a half hour earlier than we traditionally have, opening the doors for attendees at 5:30pm (instead of 6pm) and starting the meeting at 6pm (instead of 6:30pm).  Also, we will end the meeting after 60 minutes instead of 90 minutes.  Being released at 7pm, means attendees get out an hour earlier than in the past.  So, just a few changes to shake things up and see how you like it.  

As always, feedback welcomed on anything to do with our meetings...topics, venue, timelines. It would be great to hear from you. 



  • AJ



    Enterprise Solutions Architect


Monday, Jul 25
5:30 PM - 7:00 PM (CDT)


Expium HQ
13075 Manchester Rd Ste 280 Des Peres, MO63131

Group Leader

  • Tom Crespi

    Tom Crespi

    Oasis Digital

    Atlassian User Group Leader

    View Profile

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