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Streamline JSM Use with Automation

St. Louis

July 25, 2022, 10:30 PM UTC – July 26, 2022, 12:00 AM UTC

Our first good ol' in-person pizza and beverages meeting in over 2 years! AJ from cPrime is flying in to present to us. See more details on the event page. Hope to see you there.


About this event

AJ Schmalenberger is an Enterprise Solutions Architect at CPrime.  In this presentation, he will go over how to use Automation to streamline use of JSM, to help reduce workload for agents, improve reporting and help decision making.

As an overview we will learn from AJ how to automate things like:

  • calculations of risk to help streamline change management
  • responses to common requests
  • follow ups on items for agents and user

We will move things up a half hour earlier than we traditionally have, opening the doors for attendees at 5:30pm (instead of 6pm) and starting the meeting at 6pm (instead of 6:30pm).  Also, we will end the meeting after 60 minutes instead of 90 minutes.  Being released at 7pm, means attendees get out an hour earlier than in the past.  So, just a few changes to shake things up and see how you like it.  

As always, feedback welcomed on anything to do with our meetings...topics, venue, timelines. It would be great to hear from you. 




July 25 – 26, 2022
10:30 PM – 12:00 AM UTC

Venue map


10:30 PMDoors open
11:00 PMOpening remarks
11:10 PMFeatured presentation
11:40 PMPresentation Q&A
11:50 PMOpen Floor and Closing Remarks
12:00 AMOfficial Meeting Close

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