Browse the latest events all over the world!

Virtual events help the community stay connected 24/7. Click to see upcoming events.

Tracking service projects in Jira + Jira Reporting Best Practice

Jun 11, 2021, 4:00 – 5:00 PM

Temecula Valley

To deliver a successful Information Technology Service Management (ITSM), it's critical to have a project services delivery area well organized, and the software tool you use plays a huge part within. Jira in this case.

9 RSVPs

Jira Service ManagementJira SoftwareMarketplace AppsTeam Practices

About this event

Tracking service projects in Jira: An effective ITSM use case

To deliver a successful Information Technology Service Management (ITSM), it's critical to have a project services delivery area well organized, and the software tool you use plays a huge part within. Jira in this case.

We will show you a different approach to apply ITSM to deliver project services efficiently and controlling them in Jira in a simple way.

Add project properties information to start tracking and centralizing your service projects work; it will be available on different views according to your needs, there you'll be able to apply and save filters for them, perform bulk changes on multiple projects at once, set up email notifications for stakeholders every time a project changes, automate actions, build Jira dashboards for service projects, and much more...

Jira Reporting Best Practice - The best reports are the ones everyone can use, and quickly share. Reporting on Jira data used to be difficult, but now it's easy. Everyone (from the non-technical to the advanced power users) will benefit, and learn how to be better able to make useful reports in Jira and Confluence.

Photo by Neil Thomas on Unsplash | Photo by Diego PH on Unsplash

Speakers

  • Flora Rubio

    DEISER

    Head of Marketplace Sales

  • Fede Baronti

    DEISER

    Customer Support Experience Representative

  • Tom Harries

    Old Street

    CTO

When

When

Friday, June 11, 2021
4:00 PM – 5:00 PM UTC

Agenda

Welcome!
Tracking service projects in Jira: An effective ITSM use case
Jira Reporting Best Practice

Community Leader

  • Fabian Lopez

    Appfire

    Atlassian User Group Leader

Global sponsor

Atlassian logo

Atlassian

Sponsor

Isos Technology logo

Isos Technology

Where Atlassian users meet and share best practices