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The Ultimate Guide of JSM: Create a High Velocity Service Desk

Jun 8, 2023, 4:00 – 5:00 PM (UTC)

Winnipeg

Get ready for an electrifying experience! Join us to discover our top-notch Jira Service Management techniques, and stay tuned for an exhilarating game show where you could snag a prize. Don't miss out on the excitement!

61 RSVPs

About this event

Event Details

Improve your skills of using Jira Service Management and discover strategies for developing a quick ITSM solution.

Learn how to effectively manage your service desk, Jira queues, and team processes to expedite ticket resolution.

Join the session to see how to extend native Jira Service Management features and how to enhance customer support experience.

Type of Event: Virtual

About the Atlassian Community Winnipeg

As one of the official communities of Atlassian, we meet regularly to share and help with questions & sessions about Atlassian (Jira, Confluence & all other products) and the Atlassian Marketplace App universe.

What is an Atlassian Community?

Here is a video from Atlassian – https://youtu.be/6xKBN4Rm_iA .

Why should I participate?

Are you an enthusiastic Jira and / or Confluence user and want to exchange ideas with like-minded people? This is the right community for you! Do you seek other topics for future meetings? Get in touch and share your ideas: winnipeg@atlassiancommunity.com.

Speakers

  • Chris Skoropada

    Appsvio

    CEO

  • Kate Pawlak

    Appsvio

    CPO

Moderator

  • Heather Ronnebeck

    Work Wranglers

    Sr Project Manager | Tools Administrator

When

When

Thursday, June 8, 2023
4:00 PM – 5:00 PM (UTC)

Agenda

4:00 PMWelcome & Warm-up
4:05 PMMain Event
4:35 PMQ&A
4:45 PMQuiz Time!

Community Leaders

  • Heather Ronnebeck

    Work Wranglers

    Project Manager

  • Ben Goldstein

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices