Portland

What If Your SLAs Say ‘Success’ but Your Users Don’t?

Employee experience starts the moment they open a request. If you asked your users today, what would they say? Learn how smart design, clear communication, and intentional workflows in Jira Service Management can reduce friction and boost satisfaction for everyone.

Supercharge Scrum with Kanban in Jira

As teams mature, many find value in combining Scrum with Kanban to boost flow and delivery speed. Jira provides a strong foundation for both frameworks — and with the help of the Advanced Kanban & Agile Boards app, teams can smoothly enhance their Scrum process with Kanban practices. We will highlight practical steps, lessons learned, and how the right tools supported a seamless transition.

Optimize ITSM and Development Workflows: Keep Support and Dev in Sync

Technical demo and discussion of how Exalate's bi-directional connectors can enable seamless data synchronization between Jira JSM and Azure DevOps while maintaining team autonomy and workflow integrity.