🥓 High Velocity Jamón & Eggs 🍳 — Barcelona-style!

Oct 9, 5:30 – 6:45 AM (UTC)

ITSM-ESM Masters

Heading to Team’25 Europe? Start your Thursday morning off the right way with a hearty Spanish breakfast, and hearty con...

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AIAsset and Configuration ManagementJira Service ManagementOpsgenie
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About this event

Heading to Team’25 Europe? Start your Thursday morning off the right way with a hearty Spanish breakfast, and hearty conversations.

Join the ITSM/ESM Masters Atlassian Community Events chapter for breakfast with Jira Service Management experts from Atlassian.

 We held a similar in-person event in the spring at Team’25 in Anaheim. It was very well attended, and very well received!

Headlining Atlassian participation is Aaron Zuber, Global Head of Jira Service Management Solutions. Other speaker names ("topic by table experts" in this case) will be added to the event page as plans solidify.

So, skip the convention center buffet lines and dig into better food and real talk on AI for service teams, scaling ESM, optimizing CSM, and more. Bring your questions, trade tips & tricks with your peers, and get the inside scoop straight from Atlassian.


If you’re responsible for optimizing service management, this is a must-attend event.

Space is limited, so sign up today!

☕️ See you at the table! 🥖

Notes:

  • The restaurant is short, easy walk to the convention center and there will be vegetarian-friendly options.

  • If you want to be notified about future ITSM/ESM Masters events, you must visit the parent chapter page and click "Join."

  • The "speakers" listed on this page are Atlassian SME's who'll join us for our breakfast. There will be no presentations.

Speakers

  • Aaron Zuber

    Atlassian

    Global Head of Jira Service Management Solutions

  • Vincent Wong

    Atlassian

    Sr. Principle Product Manager, CSM

  • Ben Costello

    Atlassian

    Principal Product Manager, AI & Automation

  • Richard Crampton

    Atlassian

    Sr. ITSM Solutions Engineer

  • Mike Jones

    Atlassian

    Group Product Manager, Service Management Assets

  • Gokce Erdogan

    Atlassian

    Sr. Product Manager, AIOps

  • Kate Clavet

    Atlassian

    Sr. Technical Product Marketing Manager, ITSM

  • MaSonya Scott

    Atlassian

    Service Management Evangelist

Moderators

  • Dave Rosenlund

    Trundl

    Global Director, Products (Trundl) & Atlassian Community Champion

  • Sajit Nair

    Atalssian Community Champion

When

When

Thursday, October 9, 2025
5:30 AM – 6:45 AM (UTC)

Community Champions

  • Dave Rosenlund

    Trundl

    Global Director of Products | Community Leader

  • Sajit Nair

    Community Leader

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices

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